End User

An end user is the person that ultimately uses a piece of software or hardware. They are the last person at the end of the product development process after it has been designed, developed, tested, and delivered. Good product designers consider their needs during product development to create something they'll find helpful and pleasant to use.

A product's end user is typically uninvolved in the development process, and in many cases, they are uninvolved in its administration and maintenance as well. However, some developers reach out and recruit some of their end users to help in the development process as beta testers. Beta testing allows some end users to use an early version of the product as they normally would, helping the developer find bugs while providing suggestions to improve the user experience.

The end user is not always the product's customer, especially when it comes to business software. The person responsible for purchasing decisions is often in a different role than the people who will be using it regularly. A product might also have several different kinds of end user to consider. For example, an e-learning platform's end users consist of the instructors creating and teaching the material and the users taking the lessons, while the customer is the company's training manager who makes the purchasing decision. IT staff, meanwhile, administer and support the software but are not end users.

Updated August 17, 2023 by Brian P.

quizTest Your Knowledge

Which of the following is an irrational number?

A
√2
0%
B
√4
0%
C
√9
0%
D
√16
0%
Correct! Incorrect!     View the Irrational Number definition.
More Quizzes →

The Tech Terms Computer Dictionary

The definition of End User on this page is an original definition written by the TechTerms.com team. If you would like to reference this page or cite this definition, please use the green citation links above.

The goal of TechTerms.com is to explain computer terminology in a way that is easy to understand. We strive for simplicity and accuracy with every definition we publish. If you have feedback about this definition or would like to suggest a new technical term, please contact us.

Sign up for the free TechTerms Newsletter

How often would you like to receive an email?

You can unsubscribe or change your frequency setting at any time using the links available in each email.

Questions? Please contact us.